FAQS
Q
A
Do you offer setup and breakdown services?
Setup and breakdown options may be included in certain packages or added for an additional fee.
Q
A
Is there parking available?
Yes, parking details will be provided upon booking confirmation.
Q
A
How far in advance should I book?
We recommend booking at least 4–8 weeks in advance. Popular months (spring & graduation season) fill quickly.
Q
A
What is your cancellation policy?
All retainers are non-refundable. If you need to reschedule, we will do our best to accommodate based on availability.
Q
A
How many guests does your venue accommodate?
Our venue can accommodate up to 49 guests per event.
Q
A
Is a security deposit required?
Yes. A refundable security deposit is required and will be returned after the event if there are no damages, excessive cleaning, or policy violations.
Q
A
Do you require a deposit?
Yes, we require a non-refundable booking fee of $450 (Premier and Deluxe Room Packages) or $750 (Ultimate Room Package, and Wedding Package), and the remaining balance is broken up into two payments: one due at the midpoint and the other 14 days before your event.
Your booking fee will be applied to the total balance.
We also require a $300 security deposit that will be returned 3-10 if there are no damages to property or rental items.
Q
A
How do I reserve the date?
Once you choose a date, we will email a contract for you to review and sign electronically, $450 non-refundable (Premier and Deluxe Room Packages) or $750 non- refundable (Baby Shower Bundle, Ultimate Room Package and Wedding Package) booking fee is due at the time of signing the contract, and no date will be reserved until payment and signed contract is received.
Q
A
What types of events do you host?
We host a variety of events including: Anniversaries, Baby showers, Birthday celebrations, Graduations, Bridal showers, Micro-weddings, Corporate meetings, Milestones, Networking events, Pop-up shops, Rehearsals, Repast, Yoga & wellness sessions, Tiny desk concerts, Intimate private dinners
If you’re unsure whether your event qualifies, contact us to discuss your vision.
Q
A
Do you include table and chairs?
Yes, we include rectangular, round, and clear chiavari chairs. Additional rentals or specialty furniture may be available upon request.
Q
A
Do you allow outside catering?
Yes, we allow outside catering.
Q
A
Do you have a kitchen?
Not at this time. We do not allow cooking on the premises; all food should be prepared prior to arrival at the venue.
Q
A
Can we bring outside food and beverages?
Yes! You are able to bring your own food and beverages.
Q
A
When can I view the space?
You can schedule an In-Person Tour to view the space. Or you can also view our Virtual Tour. Tours are available by appointment only. Contact us to schedule your visit and see the vision in person.
Q
A
Can I have a DJ?
Yes, DJ’s are allowed.
Q
A
What is the earliest I can come into the venue to set up my decor?
We only allow access to the venue for the time purchased. If your contract states that your booking is from 6pm-12am, the earliest you and your vendors will have access is 6pm.
Q
A
How early can I come into the setup for my event?
The setup time is included in the venue rental package you select. If extra time is needed, please consider adding extra time or booking a full-day rental.
Q
A
How much does it cost to add additional hours?
The additional cost is $100/hr. if available
Q
A
Can I serve alcohol?
Yes. BYOB. Alcohol can be served at events but the Client must book bartender from the venue’s preferred vendor and security for evening events must present. (Security is provided by the venue for fee of $200.00).
Q
A
What type of decorations are NOT allowed?
No nails, tape, screws, staples, or penetrating times are to be tuned on our walls or floor. No glitter or confetti is allowed. No open flames, LED candles ONLY. If any of these items are used you will forfeit your security deposit.
Q
A
How many hours are included in a rental?
Standard rentals include a set number of hours based on your selected package. Additional time may be added for an hourly fee.
Q
A
Is hookah allowed?
Hookah service is permitted only with prior approval and must follow venue guidelines.